SaaSFlow

Sub-processors

Last updated: July 30, 2026

This page lists all sub-processors that Walletguide GmbH engages to process customer data when providing the SaaSFlow services, as referenced in our Data Processing Agreement. We announce additions or replacements on this page and inform account owners by email at least 14 days before a new sub-processor starts processing customer data.

Google Cloud Platform / Firebase

Hosting of our server infrastructure including storing of encrypted and unencrypted data of our customers

Country: EU
Customer data type: User info (email, name, contact info), Customer data
Safeguards: EU Model Clauses
Data protection officer: Keith Enright (Director, Privacy Legal)
Contact details: Link

PlanetScale

Managed hosting of our production database

Country: US (database hosted in the EU, Google Cloud region europe-west1)
Customer data type: User info (email, name, contact info), Customer data
Safeguards: EU Model Clauses
Data protection officer: n/a
Contact details: Link

Cloudflare

Content delivery network and security layer in front of the SaaSFlow application

Country: US
Customer data type: Connection data (IP address, requests) of users of the application
Safeguards: EU Model Clauses
Data protection officer: [email protected]
Contact details: Link

Vercel

Website hosting and website analytics (cookie-less), hosting of our internal admin tools

Country: US
Customer data type: Anonymous website visitor data; customer data accessed through internal admin tools
Safeguards: EU Model Clauses
Data protection officer: n/a
Contact details: Link

finAPI

Bank connectivity for European bank accounts (regulated account information services)

Country: EU (Germany)
Customer data type: Bank account and transaction data of connected bank accounts
Safeguards: Processing within the EU
Data protection officer: See privacy policy
Contact details: Link

Plaid

Bank connectivity for bank accounts not covered by finAPI (e.g., North American banks)

Country: US
Customer data type: Bank account and transaction data of connected bank accounts
Safeguards: EU Model Clauses
Data protection officer: [email protected]
Contact details: Link

Stripe

Payment processing for SaaSFlow subscriptions

Country: US (EU contracting entity: Stripe Payments Europe Ltd., Ireland)
Customer data type: Billing contact info and payment data
Safeguards: EU Model Clauses
Data protection officer: [email protected]
Contact details: Link

Postmark (ActiveCampaign)

Transactional email delivery (e.g., notifications, reports, invitations)

Country: US
Customer data type: User info (email, name)
Safeguards: EU Model Clauses
Data protection officer: n/a
Contact details: Link

Intercom

Central solution to manage customer support and live chat

Country: US
Customer data type: User info (email, name, contact info), Customer data
Safeguards: EU Model Clauses
Data protection officer: [email protected]
Contact details: Link

Sentry

Error monitoring for the SaaSFlow application. Only active for users who accepted the corresponding category in the product's cookie consent dialog.

Country: US
Customer data type: User info (user id, email), technical error context
Safeguards: EU Model Clauses
Data protection officer: n/a
Contact details: Link

Anthropic

AI model provider (Claude) behind the categorization suggestions feature. Only receives data from companies that approved AI data sharing inside the product.

Country: US
Customer data type: Customer data (financial data such as transactions, vendors, customers, and account balances)
Safeguards: EU Model Clauses
Data protection officer: n/a
Contact details: [email protected]

Cursor (xAI)

AI platform behind the monthly performance report and the report chat (Grok models). Only receives data from companies that approved AI data sharing inside the product.

Country: US
Customer data type: Customer data (financial data such as transactions, customers, subscriptions, and financial metrics)
Safeguards: EU Model Clauses
Data protection officer: n/a
Contact details: Link

Google Workspace

Base service to offer email, calendar and drive functionality to all employees

Country: EU
Customer data type: User info (email, name, contact info)
Safeguards: EU Model Clauses
Data protection officer: n/a
Contact details: Link

Slack

Real-time communication inside the company

Country: US
Customer data type: User info (email, name, contact info)
Safeguards: EU Model Clauses
Data protection officer: n/a
Contact details: [email protected]